Services
I help small business owners solve three problems: proving your security is solid, getting your team to work efficiently, and eliminating hours of manual busywork.
Compliance That Makes Sense
The problem: A customer, client, or regulator is asking about your security. You're not sure what you actually need or how to prove you have it.
What I do:
- Tell you exactly what compliance requirements apply to your business
- Help you implement the systems and controls you actually need
- Document everything so you pass your next review with confidence
The payoff: You keep your merchant account, satisfy your clients, and protect your customers' data.
Systems That Work
The problem: Your team uses too many disconnected tools, new hires take forever to get productive, and you're answering the same "how do I do this?" questions every day.
What I do:
- Evaluate tools that actually fit how your team works
- Set them up the right way so they don't create more confusion
- Create clear documentation so anyone can use them
- Train your team so they feel confident, not overwhelmed
The payoff: New employees are productive in days instead of weeks. Your team stops wasting time on setup questions and tool confusion.
IT Support When You Need It
The problem: Something breaks. A team member can't get software to work. Hardware won't connect. You're the default troubleshooter, and you don't have time for this.
What I do:
- Remote into machines to diagnose and fix problems quickly
- Research and troubleshoot issues your team encounters
- Set up new software and hardware so people can actually use it
- Help your team with technical snags so they can get back to work
The payoff: Technical issues don't derail your team. They get help fast and can focus on their jobs instead of fighting with their computers.
Automation That Matters
The problem: Your team spends 5-20 hours each week on repetitive work—copying data, sending the same emails, generating reports, or tracking things manually.
What I do:
- Identify the work that's stealing your team's time
- Build simple automations that actually work (no complex tech required from you)
- Document everything so you understand it and can adjust it when your business changes
The payoff: You reclaim those hours every week. Your team focuses on growing your business instead of being spreadsheet custodians.
How to get started
The first step is simple: we talk about what's eating up your time and resources. Then we figure out which of these three areas would have the biggest impact on your business right now.